CAF Careers
The CAF has the below positions available:
These job descriptions in no way state or imply that these are the only duties to be performed by the employees occupying these positions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. These job descriptions may be revised upon development of other duties and changes in responsibilities.
The Commemorative Air Force is an equal opportunity employer.
These jobs are civilian positions and do not require military service (including commission and enlistment).
Must meet training and background check qualifications and comply with the Protection of Minors policy. A pre-employment background investigation is performed on candidates selected for employment.
The CAF offers a generous benefit package that includes health, vision, dental, life and disability at a cost of $50 per month for the employee, and a retirement plan that is matched up to 3%. The value of this package is over $13,000.
The Commemorative Air Force is the world’s largest World War II Flying Museum with over 180 historic military aircraft and 80 units in 28 states throughout the U.S. The headquarters offices are location in Dallas at Dallas Executive Airport. Information concerning our organization can be obtained at www.commemorativeairforce.org.
The Henry B. Tippie National Aviation Education Center's (NAEC) mission is to Honor the Past, Empower the Future by designing and operating programs that provide hands-on learning opportunities and activities for all ages. Located at Dallas Executive Airport, the NAEC is the flagship of the American Airpower Heritage Museum (AAHM), an affiliate of the Commemorative Air Force.
National Aviation Education Center - Guest Services Coordinator
Department: Museum/Event Rentals
General Summary
The Henry B. Tippie National Aviation Education Center (NAEC) is located at Dallas Executive Airport. The flagship educational initiative of the Commemorative Air Force (CAF), the NAEC is a dynamic facility that includes a museum, a working aircraft hangar, and classroom spaces. The venue also offers space for rental events.
The Guest Services Coordinator plays a key role as a forward-facing presence for the museum, special events, and key rental events. The base schedule for the position is Tuesday through Saturday with flexible hours to accommodate some evening and weekend events.
Key Responsibilities
• Welcome all visitors to the NAEC during scheduled shifts
• Open and operate the front desk on scheduled days including selling tickets and gift shop items
• Fulfill online retail orders and maintain inventory of retail supplies
• Deliver on-site service and operational support for venue events (including aviation and rental events)
• Support the Director of Venue Events with client walkthroughs and event planning coordination
Skills, Knowledge, and Abilities
• A welcoming personality with an eagerness to step in and help in all situations
• Excellent customer service and interpersonal skills
• Effective communication skills, in writing and orally across various media
• Solid computer-proficiency skills and abilities, including applications, databases, and Microsoft 365
• Ability to work independently and maintain confidentiality
• Willingness to collaborate on projects and work with a team
• Interest in World War II and aviation history preferred
Education and Qualifications
• High school diploma or equivalent
• One year experience in guest services, events, or front desk operations
• Ability to work a flexible schedule including weekends, evenings, and holidays
Physical Demands
• Regularly performs tasks with hands and fingers for grasping and holding objects
• Regularly performs office-related tasks at a desk or workstation while sitting, such as: keyboarding, phones, handwriting, filing, etc.
• Sometimes pushes, pulls, lifts, and/or carries up to 50 pounds across a distance with or without supportive devices
• Frequently stands, walks, bends, stoops, crouches, reaches, climbs, and kneels throughout the workday
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Range
$42,000-$46,000
TO APPLY
If interested, please apply at the following link: Guest-Service Coordinator
Looking for further opportunities? Discover available positions at the CAF Headquarters here!
